aeroX - New Hosting Provider – Incident details

New Hosting Provider

Resolved56 hours 51 minutes

Affected

  • UpdateUTC

    The transfer is completed and the server is performing as it should!

  • ResolvedUTC

    This incident has been resolved. The full transfer will take place at a later date.

  • UpdateUTC

    Update 22:08

    We are pleased to inform our esteemed community that we are in the process of transitioning to Roqitt Hosting as our new service provider. This strategic move reflects our commitment to providing a seamless and reliable experience for our valued members. We anticipate this transition to bring forth enhanced performance and stability, ensuring an even more enjoyable environment for all

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  • UpdateUTC

    We are committed to expediting the restoration of server operations at the earliest convenience. We extend our sincere apologies for any inconvenience experienced by our players. Rest assured, we are diligently working towards implementing a robust solution to avert any future occurrences of such outages.

  • IdentifiedUTC

    We have identified the issue and are working on a solution. At this moment we can't give any times or estimates. We will update accordingly

  • InvestigatingUTC

    We are currently investigating an issue regarding our hosting provider (old).
    We will keep you posted with the latest information.